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SERVICES SOLUTIONS CENTRE

YOUR HELP AND ASSISTANCE IN SELLING LENOVO SERVICE OFFERINGS

If you need help or advice in selling our Lenovo Services portfolio an instant helpdesk contact is available for you now. Direct any pre-sales question you may have on Lenovo Services offerings to the dedicated team of our Service Representatives.

What does the SSC team handle?
Service offerings portfolio queries, pricing, entitlement, offering validation, standard part number information, service availability & compatibility, customer specific part numbers enablement, maintenance of supported products list, new offering branding and messaging, customer and sales deliverables, non-standard service solution development, sales support with our Imaging and Asset Recovery Services as well as Lenovo Online Backup Enterprise Edition and more.

What is not covered by the SSC?
Non services related questions (i.e. hardware), registration issues and complaints.

How can I get in touch with the SSC?
The team can be contacted via email at wessa@lenovo.com. The support is currently provided in English language only.

SSC opening hours: working days Monday – Friday 9am – 5pm CET (8am | 4pm UK).

SALES TOOLKIT

CLICK HERE for Image Packs, Datasheets, Cheatsheets and all other additional deliverables, or visit the Sales Toolkit page under Resources.

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